Nedbank YES4Youth training 2026: Build Your Banking Career with Real Experience in Durban

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Nedbank is offering unemployed South African youth a 12month YES4Youth Learnership in Durban for 2026. Gain hands-on banking experience, develop professional skills, and earn a monthly stipend while working at one of South Africa’s top financial institutions.


Introduction

The Nedbank YES4Youth training 2026 is one of the most empowering opportunities for young South Africans looking to start a career in the financial industry. Hosted at Nedbank’s Park Square Campus in Umhlanga Rocks, Durban, this 12-month programme provides unemployed youth with an incredible chance to gain real work experience, practical training, and mentorship — all while earning a monthly stipend.

The learnership forms part of the Youth Employment Service (YES) initiative — a national public-private partnership aimed at reducing youth unemployment by providing young people with professional work exposure and skills development opportunities.

If you are between 18 and 29 years old, passionate about customer service, and eager to learn about the banking industry, this could be your first step toward a stable and rewarding career.


About the Nedbank YES4Youth 2026 Learnership

The Nedbank YES4Youth Learnership Programme is more than just a training opportunity — it’s a gateway to a meaningful career in one of South Africa’s leading banks. Nedbank is committed to using its financial expertise to do good and contribute to the economic empowerment of South African youth.

This one-year programme combines theoretical knowledge with on-the-job learning, allowing participants to develop real-world skills that are highly sought after in the financial sector.

Programme Overview:

DetailsInformation
Company:Nedbank
Programme Title:YES4Youth 2026 Learnership
Location:Nedbank Park Square Campus, Umhlanga Rocks, Durban North, KwaZulu-Natal
Reference Number:REQ 142948
Duration:12 months (fixed term)
Stipend:Monthly allowance (not a salary)
Closing Date:14 November 2025

During the programme, learners will gain experience in Nedbank’s Contact Centre, where they will interact with clients, handle financial queries, and learn about the bank’s core operations.


What Makes the YES4Youth Programme Unique

The Youth Employment Service (YES) programme is designed to bridge the gap between education and employment. Many young people struggle to find work due to a lack of experience and this is where YES makes a difference.

Nedbank’s participation in this national initiative demonstrates its dedication to empowering the next generation of professionals. Learners are not treated as temporary interns but as valuable members of the team, receiving training, mentorship, and real responsibilities.

Key Learning Areas:

  • Customer service and relationship management
  • Effective communication and problem-solving
  • Digital banking systems and processes
  • Sales and product promotion
  • Professional ethics and teamwork

These skills prepare learners not only for roles within Nedbank but also for broader opportunities across the finance and business sectors.


What You’ll Do During the Learnership

As a participant, you will become part of Nedbank’s Contact Centre in Durban, where you’ll engage directly with clients and support them through various channels such as phone, email, and text messaging. You’ll also be introduced to Nedbank’s financial systems and digital services, gaining a deep understanding of modern banking operations.

Main Responsibilities Include:

  • Handling customer service and sales inquiries efficiently and professionally.
  • Managing client queries related to accounts, payments, and arrears.
  • Assisting customers with Nedbank’s online and mobile banking platforms.
  • Promoting the bank’s financial products and services.
  • Upholding Nedbank’s values of integrity, respect, accountability, and client excellence.
  • Supporting your team in achieving service and performance targets.

Through these responsibilities, learners develop critical workplace competencies such as time management, teamwork, and adaptability.


Minimum Requirements

To be eligible for the Nedbank YES4Youth 2026 Learnership, applicants must meet the following criteria:

  1. Be a South African citizen.
  2. Be between 18 and 29 years old (born between November 1995 and November 2007).
  3. Have a Grade 12 / National Senior Certificate.
  4. Be currently unemployed at the time of application.
  5. Have not participated in a previous YES programme.
  6. Belong to one of the following demographic groups: African, Coloured, or Indian (as defined by the BBBEE Act).
  7. Be fluent in English and possess strong communication skills.
  8. Have basic computer literacy and be comfortable using digital systems.

Applicants should demonstrate enthusiasm, professionalism, and a genuine interest in pursuing a career in customer service or banking.


Why You Should Apply

Participating in the Nedbank YES4Youth 2026 Learnership is not just about earning a stipend — it’s about building a foundation for your future.

Benefits of the Programme:

  • Gain 12 months of hands-on experience in a professional banking environment.
  • Receive a monthly stipend to support your personal needs.
  • Develop transferable skills in communication, teamwork, and problem-solving.
  • Work alongside experienced mentors and financial professionals.
  • Build a professional network that can lead to permanent job opportunities.
  • Increase your employability in South Africa’s competitive job market.
  • Become part of a company that values purpose, growth, and empowerment.

For many graduates, this programme has been the first step toward permanent employment at Nedbank or other reputable financial institutions.


How to Apply

All applications must be submitted online through the official Nedbank Careers website:

👉 Apply Here

Before applying, ensure that you have the following documents ready:

  • Certified copy of your South African ID.
  • Certified copy of your Grade 12 certificate.
  • Updated CV with your contact details and education history.

Application Deadline:

14 November 2025

Late or incomplete applications will not be considered, so make sure you apply before the closing date.


The Broader Impact of the YES Programme

The Youth Employment Service (YES) is a national initiative backed by both the government and the private sector. It aims to create sustainable job opportunities for unemployed South Africans aged 18 to 35.

Nedbank’s involvement in the YES programme goes beyond corporate social responsibility — it represents a deep commitment to nurturing future leaders. By investing in youth employment, Nedbank helps reduce poverty, promote inclusion, and drive South Africa’s economic growth.

How YES Benefits the Country:

  • Reduces youth unemployment.
  • Encourages workplace diversity and inclusion.
  • Equips young people with essential professional skills.
  • Strengthens partnerships between business, government, and communities.

This initiative reflects how large organisations can contribute to national development by aligning social responsibility with economic growth.


Expert Commentary: Why Programmes Like YES Matter

According to labour and economic experts, youth learnerships are among the most effective strategies to address unemployment. Many graduates and school leavers struggle to find work because they lack experience, not ability.

Programmes like YES close this gap by giving learners a platform to apply what they have studied in real work environments. Participants gain confidence, discipline, and essential soft skills such as teamwork, communication, and problem-solving — all of which are critical for long-term success.

Nedbank’s approach to youth development shows how structured training programmes can transform lives while supporting South Africa’s broader development goals.


Final Thoughts

The Nedbank YES4Youth 2026 Learnership is more than just a one-year opportunity — it’s a life-changing experience that equips young people with knowledge, skills, and confidence to build a successful career in banking and finance.

If you’re a young South African looking to take your first step into the corporate world, don’t miss this chance. Apply today, gain valuable experience, and become part of a purpose-driven organisation that believes in empowering the youth.

Location:

Nedbank Park Square Campus, Umhlanga Rocks, Durban North, KwaZulu-Natal

Duration:

12 Months (Fixed-Term Contract)

👉 Apply Now:
https://jobs.nedbank.co.za/job/Durban-YES-YOUTH-Contact-Centre-%28Durban-Umhlanga%29/1266205901


Frequently Asked Questions (FAQ)

1. What is the YES4Youth programme?

The YES (Youth Employment Service) programme is a national initiative designed to create work opportunities for unemployed youth in South Africa. It provides one-year work experiences that help participants gain practical skills and improve employability.

2. Who can apply for the Nedbank YES4Youth 2026 Learnership?

Any South African citizen aged 18–29 with a Grade 12 certificate, who is unemployed and has not participated in a previous YES programme, can apply.

3. Where will the learnership take place?

The learnership will be hosted at Nedbank Park Square Campus in Umhlanga Rocks, Durban North, KwaZulu-Natal.

4. How long does the programme last?

The programme runs for 12 months, combining both theoretical and practical learning experiences.

5. Will I be paid during the learnership?

Yes. Participants will receive a monthly stipend for the duration of the 12-month learnership. This is not a salary but an allowance to assist with basic needs.

6. What qualifications do I need to apply?

You must have at least a Grade 12 / National Senior Certificate and basic computer literacy skills.

7. Can I apply if I have previously participated in a YES programme?

No. Applicants who have already completed a YES placement are not eligible to apply.

8. What kind of work will I be doing?

You’ll be working in Nedbank’s Contact Centre, assisting customers with queries, processing account information, promoting financial products, and providing general support.

9. When is the application closing date?

Applications close on 14 November 2025. Late applications will not be accepted.

10. How do I apply?

You can apply directly online via the official Nedbank Careers website using this link:
👉 Apply Here

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