Admin Assistant Jobs at Coca-Cola Beverages South Africa (CCBSA)

Coca-Cola Beverages South Africa (CCBSA) is a prestigious and dynamic company within the global Coca-Cola system, known for its innovation, commitment to sustainability, and strong community involvement. Currently, CCBSA is inviting talented and highly organized individuals to apply for an exciting Admin Assistant role based in Phoenix/Midrand. This permanent position will play a critical role in supporting the Key Account Manager within the Sales department. Admin Assistant Jobs at Coca-Cola Beverages South Africa

If you have strong administrative skills, thrive in fast-paced environments, and are passionate about contributing to a world-leading brand, this could be the perfect career opportunity for you.

About Coca-Cola Beverages South Africa (CCBSA)

CCBSA is part of the global Coca-Cola network, responsible for producing and distributing Coca-Cola beverages across South Africa and surrounding regions. The company operates in a highly competitive and dynamic market where innovation, operational efficiency, and customer satisfaction are key priorities.

Employees at CCBSA enjoy working in a professional, inclusive, and collaborative environment where they are empowered to grow their careers. The company invests in continuous learning and promotes high performance and innovation across all departments, including sales, marketing, operations, and administration.

Position Overview: Admin Assistant

Location: Phoenix/Midrand, South Africa

Job Type: Permanent

Department: Sales – Key Account Management

Reference Number: CCB251202-6

Closing Date: 09 December 2025

Job Category: Commercial – Sales and Marketing

The Admin Assistant role is designed to provide essential administrative and operational support to the Key Account Manager. The position ensures that accounts are effectively managed and that all administrative processes are executed smoothly and accurately. The successful candidate will contribute directly to driving sales efficiency and supporting excellent customer service.

Key Purpose of the Admin Assistant Role

The Admin Assistant will:

• Provide accurate and timely administrative support to the Key Account Manager.
• Assist in managing orders and coordinating account-related tasks.
• Facilitate smooth communication and collaboration between internal teams and customers.
• Support strategic sales initiatives through data analysis and reporting.
• Help maintain operational excellence and customer satisfaction in a fast-moving sales environment.

This position is ideal for someone who is detail-oriented, highly organized, and able to juggle multiple responsibilities while maintaining a high level of professionalism.

Core Duties and Responsibilities

1. Account Coordination and Order Management

• Coordinate all material points related to the portfolio of accounts.
• Assist in order taking from national and regional customers to support volume growth.
• Monitor the Business-to-Business (B2B) ordering system daily to identify and resolve pricing discrepancies.
• Review and confirm orders ensuring accuracy and timely processing.
• Track order statuses and provide regular updates to the Key Account Manager and relevant stakeholders.

2. Customer Support and Relationship Management

• Manage account queries, including historical pricing claims, ensuring timely resolution.
• Act as the first point of contact for administrative queries related to accounts.
• Prepare reports summarizing customer interactions with clear action points.
• Maintain professional communication with customers and internal teams.
• Support efforts to build and sustain strong customer relationships by addressing their needs proactively.

3. Reporting and Data Analysis

• Review daily, weekly, and monthly reports on sales performance, stock levels, and new store openings.
• Identify execution gaps and potential sales opportunities.
• Collaborate with marketing, finance, operations, and e-commerce departments to gather and analyze data.
• Prepare summaries and insights to inform senior management decision-making.

4. Administrative and Operational Support

• Organize internal and external meetings, including preparing post-meeting summaries and action items.
• Support administrative tasks related to new product launches and strategic projects.
• Maintain accurate records of customer interactions, order history, and account documentation.
• Ensure compliance with company policies and procedures.
• Track promotional campaigns and help ensure effective execution.

5. Communication and Collaboration

• Act as a liaison between the Key Account Manager and internal teams, ensuring clear communication of priorities.
• Maintain thorough and organized documentation to support cross-functional efforts.
• Identify gaps in administrative workflows and suggest process improvements.
• Assist with ad hoc tasks as required to ensure seamless sales operations.

Qualifications and Experience Required

• Educational Qualification: National Diploma in Sales and Marketing or equivalent.
• Experience: 2 to 3 years in an administrative role within a sales environment.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Numeracy Skills: Strong numerical and analytical abilities.
• Attention to Detail: High accuracy and thoroughness in all work activities.

Key Skills and Competencies

Candidates applying for the Admin Assistant position at CCBSA should demonstrate:

• Excellent Organizational Skills: Ability to manage multiple tasks and prioritize efficiently.
• Strong Communication Skills: Clear verbal and written communication with customers and colleagues.
• Analytical Thinking: Capability to review reports, identify trends, and support decision-making.
• Problem-Solving Ability: Resolve issues such as pricing discrepancies and customer concerns proactively.
• Teamwork: Work collaboratively across departments to achieve shared goals.
• Professionalism: Maintain confidentiality and ethical standards at all times.
• Adaptability: Work effectively under pressure in a fast-moving sales environment.

Work Environment

The role is based at the Phoenix/Midrand office and operates within the dynamic and fast-paced sales department. The environment requires strong coordination, communication, and multitasking skills to support account management and operational excellence.

The Admin Assistant will regularly interact with colleagues across marketing, finance, operations, e-commerce, and customer service teams to ensure that the sales portfolio is managed efficiently and customer needs are met promptly.

Career Growth and Development

CCBSA offers ample opportunities for career advancement. The Admin Assistant role provides a strong foundation for developing expertise in sales administration and account management. Employees benefit from:

• Exposure to strategic account management techniques.
• Experience working with national and regional customer operations.
• Cross-functional collaboration across various business units.
• Access to training programs for skill enhancement.
• Opportunities for internal promotions based on performance.

The company fosters a culture of continuous learning and values employees who demonstrate initiative and leadership potential.

Benefits of Working at CCBSA

• Permanent employment with a reputable and stable company.
• Work with a globally recognized brand with high industry standards.
• Professional growth opportunities and career progression paths.
• A supportive and inclusive work environment.
• Access to training and development programs tailored to individual and organizational needs.
• Competitive benefits and employee wellness initiatives.

How to Apply

Interested applicants should follow these steps to apply for the Admin Assistant role:

Step 1: Prepare Your Application

• Update your CV to highlight relevant experience, qualifications, and administrative skills.
• Write a concise cover letter explaining your motivation and suitability for the role.
• Include all certifications and diplomas relevant to the position.

Step 2: Submit Your Application Online

• Click the application link: Click here to apply
• Complete the online form with accurate information.
• Upload your CV and cover letter.

Step 3: Review and Submit

• Double-check all fields and attachments.
• Submit your application before the closing date: 09 December 2025.

Step 4: Shortlisting and Interview

• Applications will be screened for eligibility and qualifications.
• Shortlisted candidates will be contacted for interviews.
• Interviews will assess technical knowledge, administrative skills, and communication.

Step 5: Appointment

• Successful candidates will be offered the role with details on reporting and onboarding.

Frequently Asked Questions (FAQs)

1. What qualifications are needed to apply for the Admin Assistant position?

Applicants should have a National Diploma in Sales and Marketing or an equivalent qualification, along with 2-3 years of relevant administrative experience in a sales environment.

2. Where is the job located?

The role is based in Phoenix/Midrand, South Africa.

3. Is this a permanent or temporary position?

The position is permanent.

4. What skills are essential for this job?

Strong organizational skills, attention to detail, proficiency in MS Office, excellent communication, and the ability to manage multiple tasks are critical.

5. How can I apply for this role?

Applications must be submitted online via the provided application link before the closing date, 09 December 2025.

6. Will there be an interview?

Yes, shortlisted candidates will be invited for interviews to assess suitability.

7. What benefits does CCBSA offer to employees?

CCBSA offers permanent employment, career growth opportunities, a professional work environment, training programs, and competitive benefits.

8. Who can I contact for more information about the job?

Candidates can email recruitment@ccbsa.com or contact the HR department through official company channels for queries.

Conclusion

The Admin Assistant role at Coca-Cola Beverages South Africa is an excellent opportunity for individuals seeking to build a career in sales administration within a leading global company. The role demands strong administrative skills, a detail-oriented approach, and the ability to thrive in a fast-paced environment.

By joining CCBSA, you become part of a company that values professional growth, inclusivity, and operational excellence. If you are motivated, organized, and eager to contribute to a dynamic sales team, apply online today and take the first step toward a rewarding career at Coca-Cola Beverages South Africa.

THATO SABETHWA

Thato Sabethwa is a passionate education advocate and digital content creator dedicated to helping young South Africans access valuable career and learning opportunities. With a strong belief in the power of skills development, Thato writes informative articles about learnerships, internships, bursaries, and job readiness. Through OnlineLearnership.co.za, Thato aims to guide students and job seekers toward the right opportunities that can shape their future. Her content focuses on practical advice, career tips, and reliable updates to empower readers to make informed decisions about their education and career paths.