New opportunities added daily · Always free to apply
New opportunities added daily · Always free to apply
Client Service Officer
Posted 08 Dec 2025
The Department of Employment and Labour has officially announced 97 permanent Client Service Officer vacancies across the Eastern Cape. These positions form part of the department’s commitment to improving frontline service delivery, reducing UIF application backlogs, strengthening administrative processes, and ensuring that labour-related services are easily accessible to the public. Client Service Officer vacancies Eastern Cape
The Client Service Officer (CSO) role is a key customer-facing position responsible for serving clients at Labour Centres and Satellite Offices. Whether assisting with UIF claims, verifying documents, handling employer services, or guiding clients through legislation, CSOs play an essential role in ensuring that South Africans receive reliable, accurate, and respectful service.
This article provides a comprehensive, AdSense-compliant breakdown of the vacancies, including duties, salary details, educational requirements, office locations, and frequently asked questions.
The department is currently recruiting:
These positions are available at multiple Labour Centres and Satellite Offices throughout the Eastern Cape. Candidates may be placed in rural, semi-urban, or urban sites depending on operational needs.
R269 499 per annum, plus applicable benefits as per public service regulations.
Permanent
As per the official departmental advertisement.
The roles are suitable for individuals who:
Client Service Officers are the first point of contact for community members visiting Labour Centres. Their core responsibility is to provide high-quality, efficient, and accurate services that support the department’s mandate.
This includes:
A CSO ensures that the department upholds Batho Pele Principles, which promote professionalism, courtesy, transparency, and quality service.
Below is a detailed outline of the duties you may perform in this role. These tasks apply to both Employer Services and Quality Assurance posts:
You will receive training to understand:
These include:
As a CSO, you must maintain professionalism, fairness, and customer-centred service at all times.
To qualify for these posts, applicants must meet the following minimum criteria:
No experience is required, making this ideal for new job seekers or recent matriculants.
Below is the full list of Labour Centres and Satellite Offices with their corresponding reference numbers. Applicants must use the correct reference number for the office they wish to apply to.
(The list remains unchanged but is included in a clean, structured, readable format appropriate for a website.)
No prior work experience is required, making this an excellent starting point for young job seekers.
You will receive ongoing training in:
Because these are permanent posts, they include:
CSOs directly help South Africans access employment services, UIF benefits, and labour-related guidance.
Although the full application instructions appear in the official government advert, here is the general process:
Your application must be complete to avoid disqualification.
No. These are entry-level posts, and no experience is required.
The annual salary is R269 499, plus benefits.
Yes. A matric certificate is the minimum requirement.
You should have communication skills, computer literacy, customer service ability, and the willingness to learn.
Yes. Training is provided for UIF systems, legislation, and service delivery procedures.
Yes, but you must use the correct reference number for each application.
You must check the Department of Employment and Labour’s official website or their latest government circular.
Yes, all posts are permanent.
Government hiring timelines vary, but shortlisting may take several weeks.
Basic computer knowledge is important, but you will receive guidance and support.
